| Follow your rules | Instructions and instruction files hold your rulebook, prices and policies, with a history that is never deleted. |
| Remember | Memory keeps what a bot learns, and you can read and edit it. |
| Use a computer | Each bot has a computer with a browser and a terminal. |
| Work on a schedule | Routines run on a timer, on a webhook, or when something changes. |
| Meet customers where they are | Channels connect bots to Slack, WhatsApp, Telegram, iMessage and Feishu. |
| Use your apps | Integrations connect your tools and any MCP server. |
| Ask first | Approvals keep a person in charge of anything that matters. |
| Use your own AI account | Models lets you sign in with Claude or ChatGPT, or use an API key. |